Why Regular Updates Are Key to Keeping Infant Security “On the Road”
For well over a decade, I have been making customer and technical presentations on infant security solutions. One topic that comes up frequently is, ”Do I really need to regularly upgrade my system? It does what I need it to, and if it isn’t broken why would I need to fix it?”
My answer is always the same. There are numerous reasons to keep any IT system up to date –better hardware or new software that has more features and is easier to use appear all the time. But for infant security by far the most compelling reason to actively manage and update your system is so that it continues to provide the highest level of protection for the infants in your care. So while software upgrades can be disruptive, create downtime and occasionally require additional staff training they also bring improved performance and new functionality.
Unusually for an IT system, infant security solutions have a relatively long lifespan with many deployments running successfully for five, ten, possibly even fifteen years. During this time however computers will need replacing, new operating systems will be released and new technology will be introduced. In turn, vendors will seek to leverage the capabilities of these changes to improve their product offerings.
The is no doubt if you were to re-purchase your infant protection system today from the same vendor it would be a significantly different solution than the one you originally deployed several years ago. Not only should you be keeping on top of updates to your current solution, but you should be looking further down the road at what might be coming next. Technology is changing all the time, and what was fine 5 or 10 years ago may not be so today.
Think of car safety. When cars first got seatbelts it was a breakthrough, but who now would feel safe driving in a car with only a lap belt? We expect 3-point seatbelts… and ABS brakes… and airbags… and traction control… and side airbags, etc. The standard in automotive safety is substantially different today than it was even 10 years ago. At some point, your infant or patient security system will no longer meet the industry standard and you should be ready with a transition plan when the time comes.
In fact, don’t be surprised if you get asked about updates at your next Joint Commission audit. It is important to be able to show that you have implemented updates from the vendor, or at least know about them and have a plan to complete the required changes. It will be a far more comfortable conversation than having to answer for neglected maintenance in the event of an actual abduction attempt.