Some customers might not know how to get support through our technical support website. So, to alleviate the unknowns, we’ve listed the Ten Most Asked Technical Support Questions. After going through the list and you still have questions, feel free to contact us.

Another year is coming to an end and patient falls continue to be a formidable challenge in many healthcare settings, despite considerable efforts from administrators, caregivers, and family advocates. A wide variety of public and private organizations have been tackling the problem, and in many areas progress has been made.

In our booths at ALFA and LeadingAge this year, we surveyed attendees to help us identify trends and requirements for resident safety and security solutions.  This information is critical for us to understand our senior living customers, develop our roadmap and future product design to meet their needs.  The survey report contains data from 72 organizations, 83 individuals and 20 specialties and positions - many of them as

According to some predictions, the Global Real-Time Location System (RTLS) market is expected to see significant growth in the next three years.  One of the key factors contributing to this market growth is the increasing adoption of RTLS in the healthcare industry.  This got me thinking about our cutting edge hospital, health system and senior living customers – what innovative ways are they using their Wi-Fi RTLS?  Here are

We are proud to announce our blog name change and launching of new blog site.

Temp monitoringAs regulatory requirements increase in complexity and scope, healthcare providers are responding with strategic investments in technology to improve their performance on measures for human safety, security and privacy. For example, consider the FDA’s Good Tissue Practice Rule.

PSMFor many years, senior living facilities have used technology to support caregivers in assessing and managing resident care. The technologies have helped address challenges such as fall management, vital sign monitoring, emergency call, and more.

motherbabyJoint Commission audits come around with the regularity of winter – and are usually about as welcome. But just as with frosty weather, being prepared can turn a Joint Commission audit from something to be endured into something to celebrate. We talk regularly with clients about their experiences with audits of their infant protection measures.

spacetraxThe importance of supply chain inventory control is well documented.  According to Gartner Research, healthcare organizations can reduce the 40-45% operating costs attributed to supply chain by as much as 5-15% if they better analyze, plan and control the purchase and use of goods and services.  In today’s competitive healthcare environment, r

Workflow_imageIt’s an exciting time in the world of infant protection: we’re entering a period of innovation and rapid change that often comes with disruptive technology—in this case, the new generation of infant protection that leverages the Wi-Fi network to extend protection hospital-wide.

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